Question 1

Is this a medical diagnosis?

Accepted Answer

No. This service provides structured sleep apnoea risk screening and personalised guidance. It does not provide a medical diagnosis or replace consultation with a GP or specialist.

Question 2

What is the difference between screening and diagnosis?

Accepted Answer

Screening identifies whether you may be at increased risk of obstructive sleep apnoea based on validated tools. Diagnosis requires formal medical assessment and often a sleep study arranged by a healthcare provider.

Question 3

How accurate is the screening?

Accepted Answer

The screening uses validated tools (STOP-Bang and Epworth Sleepiness Scale) widely used in clinical practice. While highly informative, screening results are not a substitute for formal diagnostic testing.

Question 4

What happens if my results suggest high risk?

Accepted Answer

If your screening suggests elevated risk, your report will provide clear guidance on seeking GP or specialist review and how to prepare for that discussion.

Question 5

What happens during the review call?

Accepted Answer

The review call provides structured explanation of your screening results, discussion of symptoms and lifestyle factors, and guidance on appropriate next steps. It is educational and does not provide diagnosis or treatment.

Question 6

Is the review call suitable if I already have a diagnosis?

Accepted Answer

The review call focuses on screening interpretation. If you already have a diagnosis and require treatment advice, you should consult your treating clinician.

Question 7

Can I book the call without completing screening?

Accepted Answer

The review call is designed to interpret screening results. You must complete the screening first.

Question 8

Is sleep coaching the same as medical treatment?

Accepted Answer

No. Sleep coaching focuses on behavioural and lifestyle strategies such as routine, caffeine timing, sleep environment, and consistency. It does not diagnose or treat sleep disorders.

Question 9

Who is coaching suitable for?

Accepted Answer

Coaching is ideal for individuals experiencing:
• Irregular sleep patterns
• Lifestyle-related sleep disruption
• Persistent fatigue with low medical risk
• Difficulty implementing routine changes

Question 10

How is my data stored?

Accepted Answer

Your information is handled securely and in accordance with GDPR. Payment details are processed via Stripe and are not stored directly on this website.

Question 11

Will my information be shared?

Accepted Answer

No. Your information is confidential and used only for the purpose of delivering your selected service.

Question 12

When will I receive my report?

Accepted Answer

Reports are delivered within 24–48 hours following successful payment.

Question 13

What if I need to reschedule my review call?

Accepted Answer

You may reschedule by contacting us through email.

Question 14

What is your refund policy?

Accepted Answer

Refunds are subject to the terms outlined in the Refund Policy. Please refer to that page for full details.

Question 15

Who should not use this service?

Accepted Answer

This service is not suitable for individuals under 18 years of age or those requiring urgent medical care. If you experience severe breathing pauses, chest pain, or other urgent symptoms, seek immediate medical attention.

Frequently Asked Questions

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Coaching (Package 4)

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